Tanja Blatnik becomes General Director of Euroins Romania
Bucharest, March 10, 2021– Euroins Insurance Group is pleased to announce Tanja Blatnik as the new General Manager for Romania. Euroins Insurance Group’s proposal was accepted by the Romanian Financial Supervisory Authority.
Tanja Blatnik has over 20 years of experience in the insurance industry, managing and leading important operational teams and innovative projects in Central Europe. Before joining Euroins Romania, Tanja Blatnik held the position of Executive Director for Generali Insurance Slovenia operations, and previously held the same position in Adriatic Slovenica, the second largest insurance company in Slovenia, with revenues of 300 million euros .
“I am extremely excited about this new position at Euroins Romania and I look forward to the future challenges. I will use all the experience gained in the last years to work with the whole team to focus on improving our services in an environment that is increasingly based on digital components. Euroins Romania is in a process of repositioning itself on the insurance market, with a strategy focused on three main pillars: added value, diversification and digitization. The relationship with customers and partners, satisfaction and trust are the key to this process and vital elements for the long-term success of the company. In order to achieve these results, the changes will start at the level of the company’s leadership and management”, said Tanja Blatnik, the new General Director of Euroins Romania.
Kiril Boshov, the president of the Board of Directors of Euroins Romania said: “Tanja Blatnik is a great addition to our team. Together with her, Euroins Romania will be able to develop, focusing on digitization, as well as applying the highest quality standards. I am sure that under the management of Tanja Blatnik, Euroins Romania will strengthen its position as one of the leaders of the Romanian insurance market”.
Euroins Romania recognizes and emphasizes the importance of the relationship with customers, the degree of satisfaction and trust, all of which are vital elements for the long-term success of the company. In 2020, the Euroins Board of Directors took various actions to increase customer satisfaction, and the positive results are already visible: in the last quarter of 2020, the company recorded 30% fewer complaints compared to the beginning of the year, which represents a 50% decrease in complaints filed by individuals. Also, Euroins Romania introduced new non-RCA products to the market, with a focus on roadside assistance and related services in the health field.
“We understand that a change in the perception of the company will not be immediately visible, but we are determined to improve our services, and our sustained efforts in this direction make us confident that – over time – the degree of satisfaction of our customers will continue to increase . All these changes are intended to bring added value to customers, shareholders, as well as the insurance market in Romania. This mission will strengthen our position as one of the top providers on the insurance market in Romania”, added Tanja Blatnik, the new general manager of Euroins Romania. In accordance with the strategy of reducing exposure in the RCA sector, as well as diversifying the portfolio, in order to achieve healthy and sustainable growth on the Romanian insurance market, at the end of 2020, Euroins Romania increased its capital by over 126 million lei.
