Documents required for claims
CAR DAMAGE – MTPL REQUIRED DOCUMENTS
* minutes from the Police / Annex 2 From the Police / fire fighters’ department explanatory document / mutual agreement;
* authorization of repair;
* series and MTPL ticket (or green card if the other vehicle is registered abroad);
* certificate of registration of the vehicle;
* owner’s / representative’s ID card;
* photocopy of the involved driver’s driving license;
* notary power-of-attorney, if the vehicle belongs to another individual than the owner;
* delegation, if the vehicle belongs to a legal entity (company / leasing company).
DOCUMENTS REQUIRED FOR VEHICLES DAMAGE CASCO (with documents issued by the competent authority)
* minutes from the Police / Annex 2 from the Police / fire fighters explanatory document / theft evidence
* repair authorization (if applicable);
* in case of total theft, CASCO policy, the vehicle identity card (original), all ignition keys and remotes, registration certificate (original);
* CASCO policy copy;
* certificate of registration of the insured vehicle;
* owner’s / representative’s ID card;
* photocopy of the involved driver’s driving license;
* notary power-of-attorney, if the vehicle belongs to another individual than the owner;
* delegation, if the vehicle belongs to a legal entity (company / leasing company).
DOCUMENTS REQUIRED FOR VEHICLE CASCO DAMAGE (without documents issued by the competitive undocumented issued by the competent authority (approval of the damage if the damage occurred in a traffic accident that resulted only in the damage of own vehicle).
* CASCO policy copy;
* certificate of registration of the vehicle;
* owner’s / representative’s ID card;
* photocopy of the involved driver’s driving license;
* notary power-of-attorney, if the vehicle belongs to other individuals;
* delegation, if the vehicle belongs to a legal entity (company / leasing company).
DOCUMENTS NECESSARY FOR THE DAMAGE FILE OPENING UP - BUILDINGS AND PROPERTY
* copy of insurance policy;
* evidence from the Police for theft by burglary/ robbery or the content or attempted theft;
* minutes of intervention, finding, others for accidental damage (explosion, fire, etc.);
* minutes of the owners’ association in case of flooding from one of the facilities (water pipes, drainage, etc.)
* documentary evidence from local authorities in case of Acts of God, storm, hail, hurricane;
* documents that prove the interest in the insured property / goods (ownership documents/ rental of the building / damaged property, invoices, etc.)
* empowerment / delegation for the person who endorses the damage;
* identity card of the insured or his/her assignee.
CARGO VEHICLES NECESSARY DOCUMENTS
* copy of insurance policy;
* transport documents (merchandise delivery note, consignment notes, transportation letter, bill of lading, etc.)
* copy of identity document (ID) and permit / license of the person who led the means of transportation;
* documents concluded by the competent authorities (police, fire fighters, harbor masters, etc. - if applicable);
* document certifying that the documents relating to transport, including the insurance policy have been endorsed to another person (if any).
DOCUMENTS REQUIRED FOR CMR DAMAGES
* copy of insurance policy;
* documents issued by competent authorities according to type of damage;
* photocopy of payment document showing that the transport company compensated the prejudiced;
* photocopies of the transportation contract, transportation order, bill of lading, transport invoice payment, domestic and foreign bills of goods, ATP phytosanitary certificate, tachograph and thermograph charts, goods customs export declaration;
* driver’s statements showing the causes, circumstances and culpability in producing damage to the goods;
* empowerment / delegation for the person who approves the damage;
* ID card of owner / delegated / attorney-in-fact;
* minutes concluded by the transporter regarding the causes and circumstances of the damage to the transported goods.
COMMENTS
The presence of the vehicle drivers is required to complete the declaration on the causes and circumstances of the event;
In all cases the damage will be the notified in writing to any Euroins branch within 48 hours from the event.
RECOMMENDATION
Compensation on own administration (calculation of compensation according to the insurer’s assessment): in case of acceptance of the compensation on own administration by the insured – prejudiced, the file shall be treated as urgent and its payment shall be made within 5 days.

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